Lentaris | Teliris InfiNET | Working Practices

 

Overview | Endpoint Management | Interoperability As-A-Service | Call Production | Service Packages

 

Lentaris | Your Video. Your Way.

 

Lentaris is a cloud-based video managed services platform that delivers endpoint management, interoperability as-a-service and call production services. With support for a wide range of telepresence and videoconferencing endpoints from most major vendors, Lentaris helps drive maximum value, adoption and utilization across the enterprise by making video easier to use and more reliable than ever before.

 
With Lentaris, Teliris leverages over a decade of experience managing telepresence and videoconferencing solutions, pairing its experience with the innovative Lentaris Video SoftSwitch to deliver comprehensive video managed services to the entire enterprise video estate. Lentaris cloud architecture eliminates the need for pricey infrastructure and IT support staff usually required to deploy video. The combination of these services with our broad range of Lentaris-enabled endpoints makes Teliris the one stop shop for complete video services and solutions.

 

The Lentaris Advantage

 

With a variety of flexible service packages available, Lentaris is designed to generate the best ROI by increasing utilization and decreasing total cost of ownership.

 

Guarantees reliability through a comprehensive set of remote diagnostic and control capabilities
Delivers Virtual Meeting Rooms for multipoint videoconferencing as a service, interoperability and
     B2B connectivity via Video SoftSwitch
Eliminates the need for expensive MCUs and extensive IT support through software as-a-service model

Allows you to take control of your video estate through a global booking portal that makes
     scheduling and managing meetings easy
Unifies video deployments with the ability to support virtually any endpoint
Provides scalability and efficiency through cloud-based, distributed architecture

 

If you’re interested in elevating your video estate through Lentaris, please contact us today.

 

Endpoint Management | Interoperability As-A-Service | Call Production | Service Packages | Back to top

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Endpoint Management

 

Lentaris delivers telepresence and videoconferencing endpoint management that provide guaranteed reliability and ease-of-use across your entire video estate with support for both Teliris solutions and video collaboration solutions from virtually any manufacturer. These services allow customers to maximize their video investment while eliminating the need for back-office technology and internal support.

 

Available for a broad range of endpoints | View a list of supported endpoints here.

Global Virtual Network Operations Center (VNOC) for 24/7 support, remote diagnostics, testing and health checks

Optimized meeting provisioning via Dynamic Scenario Manager, our patented geometric logic engine

Remote in-call endpoint control for complete real-time monitoring and management

Global booking portal provides scheduling, notifications and reporting and is Outlook-compatible

Monthly management reports include usage utilization, problem logs, security and audit trails

End-user training including portal and light technical support

 

These comprehensive video managed services are critical to ensuring the optimal video experience for all participants and play a pivotal role in driving utilization and increasing ROI. The complete list of available services is below.

 

For more information on packages and options, go here. If you have questions regarding our manged services, please don’t hesitate to contact us.

 

Full List of Lentaris Video Managed Services

 

On-Boarding

Portal Registration

Device/Network Validation

 

In-Call Support

Meet and Greet

Dedicated Concierge

Room Control

Call Monitoring

 

Trouble Ticketing

Problem Management

 

Maintenance and Dispatch

Incident Management

Configuration Management

Portal

Customer Booking/Scheduling Portal

Reporting – Self Service

Reporting – Detailed Usage & Trouble Tickets

 

Monitoring

Digital Monitoring

Automated Notification

Advanced Notification

Pro-Active Room Sweep

 

VNOC Assistance

24/7 Help Desk

 

 

 

 

Lentaris Overview | Interoperability As-A-Service | Call Production | Service Packages | Back to top

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interoperability As-A-Service

 

LENTARIS VIDEO SOFTSWITCH (LVSS)

LVSS is the industry’s first truly distributed software-based video bridging platform, optimized for service providers.

 

Innovative software bridging solution delivers immersive interoperability
Truly distributed software-based bridging solution built for scalability
Vendor agnostic platform designed to simplify the user experience
Service provider-focused solution
Enables Teliris customers to seamlessly connect with Cisco and Polycom multicodec telepresence
Highly automated meeting setup capabilities through Teliris reservation system backed by core
     logic engine, DSM

 

VIRTUAL MEETINGS ROOMS (VMR)

Lentaris VMR is a cloud-hosted MeetMe video service designed to offer maximum flexibility and ease of use for multipoint, multivendor video meetings.

 

Cloud-based distributed architector for easy scalability and lower costs
Easy-to-use interoperablity connects virtually any endpoint regardless of vendor or network
Flexible deployment options with either pin & port model or fixed meeting room size
Guest access via mobile app and browser based client
Meeting recording and broadcasting available
Dial-in and dial-out options
Managed VMR for Teliris endpoints guarantees highest level of reliability

 

Download the Teliris VMR app for iOS or Android.

 

In order to advance universal interoperability across all UC solutions, Teliris is a board member of the Open Visual Communications Consortium (OVCC), the first visual communication exchange based on open standards linking service provider networks globally to deliver interoperability, and is a member of the Unified Communications Interoperability Forum (UCIF), an alliance dedicated to enabling standards-based, inter-vendor UC interoperability.

 

For more information on intereroperability packages, click here. If you have any questions, please do not hesitate to contact us.

 

 

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Call Production


Call production services with Lentaris help guarantee a seamless and fluid video experience.

 

Managed Start makes video easy by automatically initiating scheduled calls, leveraging the Teliris
     Dynamic Scenario Manager, our patented provisioning engine, for optimal call layout

Meet and Greet option offers quality assurance through audio handovers of meetings

Dedicated Concierge option provides a dedicated video operator for the duration of the call

 

Lentaris Overview | Endpoint Management | Interoperability As-A-Service | Service Packages | Back to top

 

 

 

 

Service Packages

 

Lentaris is available in several packages to give customers maximum flexibility: Premium, Complete, Advanced and Registered, as well as the Multipoint Collaboration package for access to Virtual Meeting Rooms and the Call Production package for meeting setup services. For more information on these packages, including pricing, please do not hesitate to contact us.

 

Service Packages Breakdown

 

 

Premium

Complete

Advanced

Registered

Interoperability
As-A-Service

Call Production
Onboarding  
Portal
Call Production        
Monitoring      
VNOC Assistance      
Software Configuration        
Trouble Ticketing        
Maintenance
& Dispatch
       
Remote In-Call
Endpoint Control
         
Personal Meeting Rooms ✔           
Virtual Meeting Rooms
        ✔   

* Some limitations apply

 

Lentaris Overview | Endpoint Management | Call Production | Interoperability As-A-Service | Back to top

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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